Terms of Use
Last Updated: April 27, 2025
Welcome to Marivelleo. By accessing or using our online masterclass platform and services, you agree to be bound by these Terms of Use. Please read them carefully before proceeding.
1. Acceptance of Terms
By creating an account, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, you must not use our services.
2. Eligibility
You must be at least 18 years of age to use our services independently. If you are under 18, you may only use our services with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms of Use.
3. Account Registration
To access certain features of our platform, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your password and account credentials
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
We reserve the right to suspend or terminate accounts that contain false or misleading information.
4. Services Description
Marivelleo provides an online platform for masterclass content, including video demonstrations, step-by-step instructions, downloadable resources, and interactive learning materials. The availability of specific courses, instructors, and content may vary and is subject to change without notice.
5. Subscription and Payment Terms
5.1 Subscription Plans
We offer various subscription plans with different access levels and pricing. Subscription fees are billed in advance on a recurring basis as specified during enrollment.
5.2 Payment Authorization
By providing payment information, you authorize us to charge your chosen payment method for the subscription fees and any applicable taxes. You are responsible for maintaining valid payment information.
5.3 Price Changes
We reserve the right to modify subscription fees at any time. Any price changes will be communicated to you in advance and will take effect at the start of your next billing cycle.
5.4 Refund Policy
Subscription fees are generally non-refundable except as required by applicable law or as explicitly stated in promotional offers. Refund requests will be evaluated on a case-by-case basis at our sole discretion.
6. License and Content Access
6.1 Limited License
Subject to your compliance with these Terms of Use, we grant you a limited, non-exclusive, non-transferable, revocable license to access and view the content on our platform for your personal, non-commercial use.
6.2 Restrictions
You agree not to:
- Copy, reproduce, distribute, or create derivative works from our content
- Record, download, or capture video or audio content except where explicitly permitted
- Share your account credentials with others
- Use automated systems or software to extract data from our platform
- Remove or modify any copyright, trademark, or proprietary notices
- Use our services for any commercial purpose without written authorization
7. Intellectual Property Rights
All content on our platform, including but not limited to videos, text, graphics, logos, images, audio clips, software, and course materials, is owned by Marivelleo or our content licensors and is protected by international copyright, trademark, and other intellectual property laws.
8. User-Generated Content
8.1 Submission of Content
Our platform may allow you to submit comments, reviews, questions, or other content. By submitting content, you grant us a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, modify, publish, and distribute such content.
8.2 Content Standards
You agree that any content you submit will not:
- Violate any laws or regulations
- Infringe on intellectual property rights of others
- Contain offensive, defamatory, or harassing material
- Include spam, advertising, or promotional content
- Contain malicious code or harmful software
9. Prohibited Conduct
You agree not to engage in any of the following prohibited activities:
- Impersonating any person or entity
- Interfering with or disrupting the services or servers
- Attempting to gain unauthorized access to any portion of the platform
- Collecting or harvesting personal information of other users
- Using the services for any illegal or unauthorized purpose
- Violating any applicable laws or regulations
10. Third-Party Links and Services
Our platform may contain links to third-party websites or services that are not owned or controlled by Marivelleo. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any third-party content or services.
11. Disclaimers and Limitations of Liability
11.1 Service Availability
Our services are provided on an "as is" and "as available" basis. We do not guarantee that our services will be uninterrupted, timely, secure, or error-free.
11.2 No Professional Advice
The content provided on our platform is for educational and informational purposes only and should not be construed as professional advice. You should consult with appropriate professionals before implementing any techniques or information learned through our masterclasses.
11.3 Limitation of Liability
To the maximum extent permitted by law, Marivelleo and its affiliates, instructors, and content providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.
12. Indemnification
You agree to indemnify, defend, and hold harmless Marivelleo, its affiliates, instructors, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, expenses, or fees arising from your use of our services, your violation of these Terms of Use, or your violation of any rights of another party.
13. Termination
13.1 Termination by You
You may cancel your subscription and terminate your account at any time through your account settings or by contacting us at info@marivelleo.com. Cancellation will be effective at the end of your current billing period.
13.2 Termination by Us
We reserve the right to suspend or terminate your account and access to our services at any time, with or without notice, for any reason, including but not limited to violation of these Terms of Use.
13.3 Effect of Termination
Upon termination, your right to access and use the services will immediately cease. All provisions of these Terms of Use that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
14. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
15. Modifications to Terms
We reserve the right to modify or replace these Terms of Use at any time at our sole discretion. We will provide notice of material changes by posting the updated terms on our website and updating the "Last Updated" date. Your continued use of our services after any such changes constitutes your acceptance of the new Terms of Use.
16. Dispute Resolution
16.1 Informal Resolution
In the event of any dispute, claim, or controversy arising from these Terms of Use, you agree to first contact us at info@marivelleo.com to attempt to resolve the matter informally.
16.2 Arbitration
If the dispute cannot be resolved informally, both parties agree to resolve the dispute through binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify.
17. General Provisions
17.1 Entire Agreement
These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and Marivelleo regarding the use of our services.
17.2 Severability
If any provision of these Terms of Use is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
17.3 Waiver
No waiver of any term of these Terms of Use shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms of Use shall not constitute a waiver of such right or provision.
17.4 Assignment
You may not assign or transfer these Terms of Use or your account without our prior written consent. We may assign or transfer these Terms of Use or our rights and obligations without restriction.
18. Contact Information
If you have any questions, concerns, or complaints regarding these Terms of Use, please contact us at:
Marivelleo
Cnr Orpen & Letaba Rd Shop M27, The Glen Shopping Centre
Gleneagles, Johannesburg South, 2190
South Africa
Email: info@marivelleo.com
Phone: +27844647710
19. Acknowledgment
By using our services, you acknowledge that you have read these Terms of Use, understand them, and agree to be bound by their terms and conditions. You further agree that these Terms of Use represent the complete and exclusive statement of the agreement between you and Marivelleo and supersede any prior proposals, agreements, or other communications.